December 2016

Court Programs and Services Need Language Access

Mr. Martinez is scheduled to appear in court. When he arrives at the courthouse, he asks the receptionist, “Hello, I go court?” She points to some security guards next to an X-ray machine. The very nervous and somewhat confused man approaches them and says, “Hello, I go court?” They gesture for him to clear his […]

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Conference Interpreting Tool Box Talks

Tool Box talks have proven to be an extraordinarily successful part of many safety programs that construction companies use. What makes them so great? They are brief, saving time and money. Large groups receive the same instruction. They are tailored to specific safety needs and trends. They boost team spirit, morale, and safety culture. Finally,

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8 Keys for Creating a Safety Culture

Values are the foundation of any great safety culture which will become obvious by safe actions of the employees.  Every company should have a description of an ideal safety culture based on its values.  Below are eight keys to an effective safety culture that are common to most situations: All employees at every level view

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When Good People are Unethical – Accuracy

Imagine this, instead of hiring a professional interpreter who is familiar and cognizant of the code of ethics, an untrained bilingual person is hired to simply cover the assignment.  Without proper knowledge and training, the bilingual person serving as an “interpreter” will most likely unconsciously commit serious ethical violations while at the same time thinking

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