August 2021

city road traffic people

A sense of urgency is vital in safety culture -Our Message-

To create a strong company culture of safety with a sense of urgency, you must think about what you say and how you say it. Once again, we must strike a balance between being perceived as overreacting or indifferent. Our message needs to reflect recognition when things are moving in a positive direction and when …

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One of my most difficult medical interpreter moments.

There are moments that we never forget. These occasions often change our viewpoint and how we do things in the future. I thought it would be interesting to share just a few of those moments with you now. One day, I received a call from a nurse case manager who needed me at a hospital …

One of my most difficult medical interpreter moments. Read More »

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