May 2021

city road traffic people

A Sense of Urgency Is Vital in Safety Culture

Frequently, one of the most common problems I encounter regarding safety is that company leaders, supervisors, and managers don’t believe there is really a problem. When a safety person comes on board and recommends taking steps or changes, they often face opposition. Why go through all the additional steps if they’re completely unnecessary? Repeatedly, I

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mistake, error, facepalm

Watch out for medical interpreting errors

A simple error by a medical interpreter could be catastrophic. If a doctor or a patient were to misunderstand the dialog, mistakes could be made in the decision-making process. This is another reason why I constantly advocate for the use of professional certified interpreters. It is very common for inexperienced interpreters to make mistakes by

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driving, car, windshield

No More Transporting

One of the most agonizing decisions I had to take in 2020 was to discontinue providing transport services. When we incorporated in 2007, our clients were mostly language service companies that catered to workers’ compensation (WC) insurance companies. Also, we provided direct language services to a few WC carriers. Since we were compensated for interpreting

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