Jeffrey Alfonso

Accountability is essential for safety part 1

Accountability is essential for safety part 1 A while back, I conducted a class and discussed the importance of accountability in safety. I talked about the great examples of some local companies that set high expectations and hold people accountable. The example was that if you break a rule, like not wearing a piece of […]

Accountability is essential for safety part 1 Read More »

Who Pays for Medical Interpreters?

Federal law requires medical practices to use interpreters. Title VI of the Civil Rights Act requires interpreters for all patients with limited English proficiency (LEP) based on national origin who receive federal financial assistance except for Medicare Part B. Just as in the case of wheelchair accessibility for disabled persons, not providing interpreters when needed

Who Pays for Medical Interpreters? Read More »

5 Things to Know When Working with a legal Interpreter

Many problems with interpreters are a result of others in the court not fully understanding how interpreting is supposed to be done. Judges, clerks, officers of the court, and attorneys need to be educated on what to know when working with court interpreters. Proper training can help judges and attorneys recognize qualified professional interpreters doing

5 Things to Know When Working with a legal Interpreter Read More »

Why should a company invest in language classes?

Why should a company invest in language classes? Recently, I conducted Spanish language safety class with a group of workers.  I have been providing regular safety training with this company for a while now. The employees are eager to learn, and I have come to know many of them. There hasn’t been a lot of

Why should a company invest in language classes? Read More »

Integrating safety value to foster a strong safety climate part 2

As considered in part 1, employees need to see safety written into the fabric of a company’s policy and processes.  Obviously having it in print and translated aren’t enough. Employees need to see real commitment and action behind the words. There must be high expectations and accountability. “Do as I say, not as I do,”

Integrating safety value to foster a strong safety climate part 2 Read More »

Medical Interpreter Attentiveness

The following is a scenario that unfolds on a regular basis.  I arrive to interpret at a physical therapy appointment. They call the patient in to begin, and I accompany him. Step 1 is to begin at the treadmill for about ten minutes. As the patient is walking on the treadmill, I stand nearby. The

Medical Interpreter Attentiveness Read More »

Interpreting for mandatory training?

Every company has a certain amount of federally- or state-mandated required training. For example, the following is a list of subjects that OSHA® requires company to cover annually. The list is not exhaustive. Occupational Noise Exposure 1910.95 for employees in a hearing conservation program. Hazardous Waste Operations and Emergency Response 1910.120 for employees that could

Interpreting for mandatory training? Read More »

Integrating Safety Value to Promote a Strong Safety Climate – Part I

In the previous two blogs, we discussed the importance of management and leadership setting the right example to promote a strong safety culture. We talked about the fact that many companies say that safety is their number one priority. However, their actions reveal a very different thing. Therefore, we consider in this article how a

Integrating Safety Value to Promote a Strong Safety Climate – Part I Read More »

Requesting a certified interpreter

The National Certification for Healthcare Interpreters first began issuing credentials in 2011. In those seven years, it has continued to grow. For the past four or five years, I have been consistently encouraging the use of certified interpreters. The problem is that if there aren’t any or many to choose from, people will revert to

Requesting a certified interpreter Read More »

Interpreting for development training

A positive company culture and safety environment are not always easy to accomplish. The larger the company, the more diverse the workforce, the greater the potential exists for difficulties arise. This is especially the case when you also add an immigrant workforce with the language barrier. All these different backgrounds and cultures often create a

Interpreting for development training Read More »

Special Course

Request for Customized Course

Archway also bridges the gap in communication by offering a wide variety of interpreting and translation services.

Contact Us