Jeffrey Alfonso

When Good People Are Unethical – Impartiality

Imagine this, instead of hiring a professional interpreter who is familiar and cognizant of the code of ethics, an untrained bilingual person is hired to simply cover the assignment.   Without proper knowledge and training, the bilingual person serving as an “interpreter” will most likely unconsciously commit serious ethical violations while at the same time […]

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Language Access in Criminal Court Proceedings

A deaf man convicted of DUI had his conviction overturned on appeal because he was denied a sign language interpreter during his trial. http://lawblog.legalmatch.com/tag/conviction-overturned/ (2011) The U.S. 9th Circuit Court of Appeals overturned a drug and gun conviction on the grounds that a district judge erred by admitting comments made by the suspect after he

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Why Location is Important When Hiring Conference Interpreters

You are hosting a multilingual event that requires multilingual conference interpreters. Professional conference interpreters are not cheap. A person might feel that doctors and attorneys are expensive.  However, the legal and medical professionals will be quick to point out that their fees are quite reasonable considering the amount of years of secular education required and

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Safety Programs – Cultural and Linguistic Backgrounds

As a bilingual safety trainer, I have the honor to collaborate with some great safety professionals. I have provided training for companies truly committed to a strong safety culture. What I have discovered and observed could be considered shocking! For instance, on numerous occasions, I have been contracted to provide safety classes for a group

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When Good People are Unethical – Confidentiality

Imagine this. Instead of hiring a professional interpreter who is familiar with and cognizant of the code of ethics, an untrained bilingual person is hired to simply cover the assignment. Without proper knowledge and training, the bilingual person serving as an “interpreter” will most likely unconsciously commit serious ethical violations while at the same time

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Court Programs and Services Need Language Access

Mr. Martinez is scheduled to appear in court. When he arrives at the courthouse, he asks the receptionist, “Hello, I go court?” She points to some security guards next to an X-ray machine. The very nervous and somewhat confused man approaches them and says, “Hello, I go court?” They gesture for him to clear his

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Conference Interpreting Tool Box Talks

Tool Box talks have proven to be an extraordinarily successful part of many safety programs that construction companies use. What makes them so great? They are brief, saving time and money. Large groups receive the same instruction. They are tailored to specific safety needs and trends. They boost team spirit, morale, and safety culture. Finally,

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8 Keys for Creating a Safety Culture

Values are the foundation of any great safety culture which will become obvious by safe actions of the employees.  Every company should have a description of an ideal safety culture based on its values.  Below are eight keys to an effective safety culture that are common to most situations: All employees at every level view

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When Good People are Unethical – Accuracy

Imagine this, instead of hiring a professional interpreter who is familiar and cognizant of the code of ethics, an untrained bilingual person is hired to simply cover the assignment.  Without proper knowledge and training, the bilingual person serving as an “interpreter” will most likely unconsciously commit serious ethical violations while at the same time thinking

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Conference or Liaison Interpreter: What’s the difference?

Finding an Interpreter is similar to finding a doctor or lawyer. Imagine walking up to someone and telling them, “I need a lawyer!” Most likely the response would be another question such as “What kind of lawyer? If you were to reply, “No I need a lawyer, any lawyer,” there would be a problem. Why?

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