Jeffrey Alfonso

What is required for state courts to provide proper language access?

Federally funded state courts are required to provide language services to all people, regardless of the language they speak or their English proficiency. Failure to provide access can interfere with the capacity of state courts to accurately evaluate the facts and fairly administer justice. Below is a list of six essential steps every state must […]

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When Good People Are Unethical- Transparency (Interpreting)

Imagine this, instead of hiring a professional interpreter who is familiar and cognizant of the code of ethics, an untrained bilingual person is hired to simply cover the assignment.  Without proper knowledge and training, the bilingual person serving as an “interpreter” will most likely unconsciously commit serious ethical violations while at the same time thinking

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Emergency action plans can save lives

Several years back, I described the experience of my friend Willie who was tasked with clearing his floor in a building adjacent to the Twin Towers on September 11, 2001. His account is an excellent example of how creating and implementing a well-designed emergency action plan can be instrumental in saving lives.  Without a plan

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How Conference Interpreting Can Improve Diversity and Inclusion

Have you ever found yourself listening to a group of people speaking another language that you don’t understand? At first, curiosity kicks in and you simply speculate as to what they are saying. But then a few of them laugh and your insecurities surface. Our imaginations tend to run wild at times. “Are they laughing

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Alfonso Interpreting now offers CPR and First Aid Training in Spanish and English!

Why are we offering CPR and First Aid Training in Spanish and English?   For the last ten years, Alfonso Interpreting has provided interpreters in a variety of settings, including workers’ compensation cases. It is gratifying to serve our community and contribute to the healing process of individuals devastated by workplace injuries. However, it can

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When Workers’ Compensation and Hospital Interpreters Collide (personal experience #3)

I arrived at the hospital, ready to interpret for a very nervous patient. For almost an entire year, I had provided interpretation for the patient at doctors’ appointments, physical therapy, and even for medical tests.  I was there when the doctor first prescribed tests while sending him to physical therapy. I accompanied him for physical

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Five Key Items to Identify when Hiring Conference Interpreters

Before planning your next multilingual event consider these five key items when hiring conference interpreters.    1 Ethics Professional, skilled interpreters are aware of the existence of their code of ethics.  It makes sense to confirm that the conference interpreters you select know and follow the code of ethics and can provide references. The following

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Hospital and Workers Comp Interpreters – Why have 2?

It is common for workers’ compensation (WC) interpreters to be assigned to accompany a patient to all his medical visits. When they arrive at the doctor’s office, they discover that the doctor is affiliated with a hospital; therefore, a hospital interpreter is also provided.   By policy, the hospital must have its interpreter present to

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Dumpster Safety

Safety Chat Dumpsters are a safety concern because they carry risks that aren’t always obvious to many people. Much of the waste thrown into them can be sharp and jagged with the potential to cut or puncture a person. Toxic substances have been tossed in them, although dumpsters aren’t the appropriate disposal location for them.

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Three Traits Conference Interpreters Must Have

Conference interpreters must possess many traits, not the least of which is language knowledge.  Here are my top 3: Confidentiality Flexibility Quick thinking Let me share with you a recent experience that illustrate the three qualities mentioned on the outset of this article. It all started when one of our international clients requested us to

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