Jeffrey Alfonso

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One of my most difficult medical interpreter moments.

There are moments that we never forget. These occasions often change our viewpoint and how we do things in the future. I thought it would be interesting to share just a few of those moments with you now. One day, I received a call from a nurse case manager who needed me at a hospital […]

One of my most difficult medical interpreter moments. Read More »

8A Certification Plans

In 2020 we had a goal to become an 8A certified minority business. Sadly, a confluence of events prevented that from happening. Now we are in 2021 and its time for a do over. For some time, we are certified by South Carolina Small and Minority Business Contracting and Certification which helped to foster the

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colleagues looking at documents

Should the interpreter help the patient fill out medical forms and history?

Often, it is expected that medical interpreters will help a patient complete medical questionnaires and patient history. Some interpreters have no problem doing such tasks; others view it as beyond the scope of their practice. Whether or not an interpreter helps a patient to fill out medical documents in history depends more on company policy

Should the interpreter help the patient fill out medical forms and history? Read More »

brown eyes of scared young person

A sense of urgency is vital in safety culture -Our Reaction-

As I mentioned earlier, it is difficult to create a strong safety culture when leaders don’t see anything wrong. We must find a balance and how we react to different safety situations. If company leaders perceive us as overreacting, they will continue to believe that they are perfectly fine in their opinion. However, if we

A sense of urgency is vital in safety culture -Our Reaction- Read More »

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Where should the medical interpreter stand?

Simply put, the perfect position for the interpreter in a medical setting is the triangle. This format allows the patient, the medical professional, and the interpreter to easily see and hear each other. However, sometimes there is only one seat for the patient; the interpreter must stand. The triangle is still the best option. However,

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city road traffic people

A sense of urgency is vital in safety culture -The Heart

As the previous blog introduced, a sense of urgency is important when creating a powerful safety culture. However, that sense of urgency must be real, not made up. People need to feel motivated to act safely. It begins with a feeling; motivation comes from the heart. So why not begin by sharing your safety vision.

A sense of urgency is vital in safety culture -The Heart Read More »

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