Jeffrey Alfonso

What can interpreters learn from hair stylists?

Have you ever noticed how upscale hair salons are typically structured?  A stylist begins as an apprentice, earning a small salary and tips.  With time, he will develop enough skill to begin working on the floor as a stylist at the lowest pay scale the salon offers.  Eventually the clientele will grow to the point

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Ring Ring

One of the more difficult challenges for entrepreneurial interpreters is the telephone.  We depend on that very important piece of equipment to get work.  Every missed call might represent a missed job. Many agencies that contract interpreters are known for repeatedly calling to confirm appointments.  For this reason, some interpreters have been seen talking on

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Growing pains

When I started my business, I knew that I wanted to set an example in ethical conduct. I would not sacrifice quality for quantity. I also went into business to earn a decent income while controlling my time, precious time I could dedicate towards my family. In the beginning, we began by working with agencies.

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Alfonso Interpreting is now a certified minority business

Over the last four years as an interpreter specializing in workers’ compensation, I have seen my share of unnecessary, heart-wrenching work injuries.  Let’s face it, accidents will always occur.  However, it seems like a disproportionate amount of Hispanic workers get injured every year. One of the reasons for this is the common belief that production

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A thumb is not a toe! II

The telephonic interpretation described in the previous blog was a big mess! Some very basic Spanish was interpreted incorrectly. A thumb is not a toe! Let me clarify.  I strongly believe that telephonic interpreting is very important. In fact, under certain circumstances, it might be the only way to provide a badly needed interpreter.  No

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A thumb is not a toe!

Recently I was assigned to interpret for a patient at a hospital for pre-surgery.  When the patient entered the room, the nurse explained to me that hospital policy required her to use the hospital’s interpreter. She explained that I could stay and listen. The nurse pulled out a telephone, placed it on speakerphone, and dialed

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Why are workers’ comp interpreters hated? Part III

As previously mentioned, there are serious problems in the industry. The larger the agency, the more difficult it is to maintain quality control.  Due to these problems, there is real danger for trouble to brew.

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Why are problems with workers’ comp interpreters so prevalent?

Why are Workers’ Comp Interpreters Hated? Part II Why are problems with workers’ comp interpreters so prevalent? As already mentioned, there are many common problems in the industry with workers’ comp interpreters. They have been observed and commented on by hospital staff, doctors, nurses, and therapists. The International Medical Interpreters Association Code of Ethics (IMIA)

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