Jeffrey Alfonso

city road traffic people

A Sense of Urgency Is Vital in Safety Culture

Frequently, one of the most common problems I encounter regarding safety is that company leaders, supervisors, and managers don’t believe there is really a problem. When a safety person comes on board and recommends taking steps or changes, they often face opposition. Why go through all the additional steps if they’re completely unnecessary? Repeatedly, I […]

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mistake, error, facepalm

Watch out for medical interpreting errors

A simple error by a medical interpreter could be catastrophic. If a doctor or a patient were to misunderstand the dialog, mistakes could be made in the decision-making process. This is another reason why I constantly advocate for the use of professional certified interpreters. It is very common for inexperienced interpreters to make mistakes by

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driving, car, windshield

No More Transporting

One of the most agonizing decisions I had to take in 2020 was to discontinue providing transport services. When we incorporated in 2007, our clients were mostly language service companies that catered to workers’ compensation (WC) insurance companies. Also, we provided direct language services to a few WC carriers. Since we were compensated for interpreting

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group of multiethnic colleagues writing paper

Owner involvement fosters a healthy safety climate part 2

The previous safety blog discussed the importance of owner involvement. Without it, fostering a strong safety climate is nearly impossible. What steps can owners and top management take? Active Presence Owners and top management presence on-site demonstrate safety buy-in and provides the foundation for a strong safety climate: Participate and lead employee orientation; site orientations

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patient care, white male, 3d model

Three modes of interpretation for medical interpreters

I have spoken about this in the past, but I believe this is worth considering once again. Healthcare interpreters need to be proficient and the three modes of interpretation. What are they and when are they needed? 1 Consecutive Interpreting By far the most common and preferred method of interpreting for medical interpreters is consecutive

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Hazwoper

In the beginning of 2020, our company was contracted to provide several English and Spanish 40-hour Hazardous Waste Operations and Emergency Response (HAZWOPER) classes required for some construction crews to work on site. I began the first class in Newark, Delaware. Just before heading out, I had been following the news on the fast-spreading coronavirus.

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group of multiethnic colleagues writing paper

Owner involvement fosters a strong safety climate part 1

I have had many conversations with frustrated safety people. They were hired for the wrong reason. I often hear a focus on “legal compliance” with OSHA® standards instead of best practices to keep people safe. Many companies know that they need compliance to avoid OSHA fines. Therefore, they create a safety department, and hire one

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bridge, romance, fantasy

From Alfonso Interpreting to Archway Safety

Last year, our name changed from Alfonso Interpreting & Transporting, Inc. to Archway Safety Consulting & Language Services, Inc. Although this might come as a surprise to many, gradual adjustments have been occurring in our business. In the mid-1980s, I worked on scaffolds in New York City. In the 1990s, I operated Atlantic Painting and

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industry technology design pipe

Conduits of Communication? Part 4

As we have considered so far in this series of articles, a conduit of communication is simply a machine, a robot. Although I understand the purpose is to keep healthcare interpreters neutral and unbiased, people are not machines. People are complicated, and so are the roles of the professional interpreter. In addition to being professional

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worried young businesswoman with suitcase hurrying on flight on urban background

Minority Business Delay

Every year, I meet with my co-owner Emily to review our past year and plan our next year. Two thousand twenty prime goal was to become an 8A certified minority business. We were making slow steady progress. I believe we would have reached that goal within the year. However, the coronavirus pandemic stunned our business.

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