Abigail Garrovillas

Ring Ring: The Interpreter’s Dilemma Between Professionalism and Missed Calls

For entrepreneurial interpreters, one of the biggest challenges isn’t the courtroom, the clinic, or even the complexity of medical terminology—it’s the telephone. That simple device can decide whether an interpreter secures new assignments or misses valuable opportunities. Every call matters. Each ring could mean a new job. And every unanswered call? A missed chance to […]

Ring Ring: The Interpreter’s Dilemma Between Professionalism and Missed Calls Read More »

Growing Pains: A Story of Building a Business on Ethics, Quality, and Smarter Growth

Starting a business is never simple. For many entrepreneurs, the early years come with tough choices—balancing quality, profitability, and personal time. This was exactly the case for the founder of Archway Safety Consulting & Language Services, whose journey through those growing pains offers valuable lessons for business owners everywhere. Laying the Groundwork: Ethics and Quality Above

Growing Pains: A Story of Building a Business on Ethics, Quality, and Smarter Growth Read More »

When Jeff Finally Spoke: A Personal Story of 9/11, Grief, and Quiet Strength

For years, Jeff Alfonso never spoke about 9/11.Not because he forgot.Not because he didn’t feel it.But because some experiences sit so deep in the heart, words just don’t come easily. This is the story he finally shared. The Day Everything Changed Jeff was in Brooklyn on the morning of September 11, 2001. It was one

When Jeff Finally Spoke: A Personal Story of 9/11, Grief, and Quiet Strength Read More »

Archway Safety Consulting & Language Services Achieves Minority Business Enterprise (MBE) Certification

Archway Safety Consulting & Language Services is an officially Certified Minority Business Enterprise (MBE) through the National Minority Supplier Development Council (NMSDC)! This prestigious certification recognizes our commitment to diversity, quality service, and business excellence in the language services industry. It also opens doors to new opportunities for collaboration and growth within both the public and private sectors.

Archway Safety Consulting & Language Services Achieves Minority Business Enterprise (MBE) Certification Read More »

A Thumb Is Not a Toe – Part II: The Cost of Interpretation Errors in Workers’ Comp

A Small Mistake, a Big Problem In the world of workers’ compensation, accuracy isn’t optional—it’s essential. One simple misinterpretation, like calling a thumb a toe, can derail the entire treatment process. We’re not exaggerating. Mistakes like these can delay care, confuse the patient, and even affect legal decisions. In workers’ comp, precision matters at every

A Thumb Is Not a Toe – Part II: The Cost of Interpretation Errors in Workers’ Comp Read More »

A Thumb Is Not a Toe: Why Accurate Medical Interpretation Matters

Imagine going to the doctor for your thumb—only to have your chart say you hurt your toe. Sounds absurd, right? But it’s exactly the kind of mistake that happens when medical interpretation goes wrong. And in workers’ compensation, even small errors like this can lead to delayed care, denied claims, and frustrated parties on all

A Thumb Is Not a Toe: Why Accurate Medical Interpretation Matters Read More »

Why Do So Many People Dislike Workers’ Comp Interpreters?

It’s no secret—interpreters in the workers’ compensation (WC) system often face unfair judgment. We’ve covered some of the reasons in previous posts, but in Part III, we want to dig deeper into why this stigma exists and what it says about the system itself. Is It Really About the Interpreter? Let’s be honest. Most interpreters

Why Do So Many People Dislike Workers’ Comp Interpreters? Read More »

Why Do So Many Issues Arise with Workers’ Comp Interpreters?

When someone gets injured at work and doesn’t speak English fluently, having an interpreter isn’t a luxury—it’s a necessity. But despite the importance of their role, interpreters in the workers’ compensation system often fall short. Why? Let’s explore the key reasons behind these recurring issues. Speed Over Skill: The First Available Interpreter Problem Workers’ comp

Why Do So Many Issues Arise with Workers’ Comp Interpreters? Read More »

Why Are Workers’ Comp Interpreters Often Misunderstood?

When people think of interpreters, they often imagine someone bridging language gaps in a courtroom, hospital, or international conference. But there’s one group of interpreters that doesn’t always get the same recognition—or respect: workers’ compensation interpreters. These professionals play a critical role in ensuring that injured workers who don’t speak English fluently can access fair

Why Are Workers’ Comp Interpreters Often Misunderstood? Read More »

The Importance of Professionalism in Interpreting and Translation

Welcome to the official blog of Archway Safety Consulting & Language Services. We’re happy to start blogging again with a topic that lies at the heart of everything we do—professionalism in interpreting and translation. What Does It Mean to Be a Professional Interpreter or Translator? In any industry, professionalism is more than just a buzzword—it’s

The Importance of Professionalism in Interpreting and Translation Read More »

Special Course

Request for Customized Course

Archway also bridges the gap in communication by offering a wide variety of interpreting and translation services.

Contact Us