Business

How Case Managers Can Work with Interpreters – Part II

In Part II of case managers and interpreters working together, I highlight a few misunderstood points. Accuracy: The principle is that “Interpreters strive to render the message accurately, conveying the content and spirit of the original message, taking into consideration the cultural context.”  Some case managers are annoyed and confused when I repeat the same […]

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Three Recommendations for Maintaining Polished Skills

Have you seen the Crest commercial, “if you’re not whitening, you’re yellowing?”  In my opinion, if ever there was a motivating catch phrase, this would be it.  No one wants to be found dead or alive with yellow teeth.  What does this mean for language professionals and their clients? You may find it difficult to

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8 Indicators that Reveal if an Interpreter is Professional

There you are, sitting in a doctor’s office with a patient and his interpreter. Since you don’t speak the LEP patient’s language, how can you ensure that the interpreter is doing his job properly? On some level, you might not be able to tell for sure, but there are markers that will give you clues. 

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Four Suggestions to Make Business Travel Light

Sometimes technology can be your frenemy (friend + enemy).  Upon returning home from ATA54, my iPad decided that it cannot connect to IAH’s wi-fi, even though my husband’s iPad less than a meter from me can connect.  

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Agency Needs an Interpreter in 5 Minutes Across Town

An unfortunate reality is the last-minute rush job. It’s a fact of life, at times, unavoidable. It makes sense to prepare for such eventualities. I take pride in handling these matters efficiently for my great clients. These are the direct clients that are happy to pay what we are worth. They pay promptly and are

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Agency work (The nerve of those guys!)

Not long ago, one of our favorite case managers called me in desperation looking for a French-speaking interpreter. She had been using a well-known national agency, and for the third time, the French interpreter was not going to be at the appointment!  The case manager was angry and frustrated; she needed to ensure the proper

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Classified: Man Seeking a Superpower only women are known to have!

When I was a young man in my early twenties, I was in a car with a group of friends:  two married couples and my buddy Art. One husband drove and the two women sat in front. The other husband sat in the back with us immature single guys. All of a sudden, something extraordinary

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people, man, adult

When an Interpreter´s Ethics are Tested – Part II

My previous blog described a claimant desperately beseeching assistance. I remained strong and reminded myself of the code of ethics and why they are in place. Sometimes following the ethical course feels unethical or wrong; it is a thought-out, logical process that at times conflicts with our feeling of right and wrong. Case Number Two

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potatoes

Who’s Your Potato?

A while back, I attended a seminar and walked by one of the many booths promoting their services. Setting up a booth exhibit is not a cheap endeavor. First, you have to rent the exhibit space. A sign is provided along with a curtain and table, but something has to be done to attract possible

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What I learned last year to make ATA54 work even better!

Last year ATA53 in San Diego was fantastic! I did learn a few things that I believe will make ATA54 in San Antonio even better. I will share with you the blog I published about that experience last year.  Then, I will share a few new thing I plan to do. I can never say

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