Ethics

Growing pains

When I started my business, I knew that I wanted to set an example in ethical conduct. I would not sacrifice quality for quantity. I also went into business to earn a decent income while controlling my time, precious time I could dedicate towards my family. In the beginning, we began by working with agencies. […]

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A thumb is not a toe! II

The telephonic interpretation described in the previous blog was a big mess! Some very basic Spanish was interpreted incorrectly. A thumb is not a toe! Let me clarify.  I strongly believe that telephonic interpreting is very important. In fact, under certain circumstances, it might be the only way to provide a badly needed interpreter.  No

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A thumb is not a toe!

Recently I was assigned to interpret for a patient at a hospital for pre-surgery.  When the patient entered the room, the nurse explained to me that hospital policy required her to use the hospital’s interpreter. She explained that I could stay and listen. The nurse pulled out a telephone, placed it on speakerphone, and dialed

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Why are workers’ comp interpreters hated?

I realize that hate is a strong word. Most people, in fact, appreciate the badly-needed interpreting services they provide. There are, however, some very clear problems in the area of workers’ comp medical interpretation.

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