Ethics

Medical Interpreter Accuracy

What exactly is accuracy when interpreting? This might seem like an obvious question, but it is more complicated than you realize.  Why do I say that? The challenge of identifying a competent interpreter For individuals that speak one language, trying to determine an interpreter’s accuracy is a great challenge. The best approach is to hire […]

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Jeff Alfonso will present at ABC’s Safety Conference

I am thrilled and delighted to announce that I will present at the Associated Builders & Contractors of the Carolinas 2019 Safety Conference. This year it will be held on Friday, February 22 at Great Wolf Lodge, 10175 Weddington Road, Concord, NC. Registration and breakfast buffet start at 7:00 a.m. My presentation “Hispanic Culture in

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What time is on Time?

Arriving on time is a very big deal! As much as we try to stand out for our as quality, ethical and knowledgeable professionals, some insurance companies will still see our service as a commodity. Some are more likely to use our service because of our reputation for dependable, on-time service. In fact, recently a

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Gratefulness = Contentment = Great Business

Over time, I have come to identify two types of people. The person who tends to dwell on negative things and the positive person. Negative people: Dwell on negative thoughts Tend to be critical of others Often suffer from depression Often make other people frustrated and depressed Positive People: Focus on the good side of

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Training & Experience (Medical Interpreting)

To become a certified healthcare interpreter in the USA, a person must first take interpreting courses. I attended an 80-hour course at Greenville Tech. I believe that only 40 hours are required to get certified. I can say however, that that 80-hour course was very basic and the minimum foundation for this profession.   One

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AI versus Court Interpreter

I have been watching the debate on artificial intelligence. Many translators will attest that only highly skilled human beings with knowledge and training can understand the nuances of human interaction can properly translate. Artificial intelligence such as Google Translate and other programs are not capable of performing as a human being.   Granted, they are

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Deposition Needs Interpreter? Be Mindful of these 4 Points

When an interpreter is required for a deposition, preparation is key for success and efficacy. Remembering the following recommendations will help avoid common problems that can occur when using interpreters. Notice of Deposition: Although certified court interpreters are proficient in language and knowledgeable in legal terminology, they don’t know everything. Would you send a labor

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Life-Changing Opportunity at Greer Court

Sometimes I like to watch Emily interpret in court. I take a seat somewhere among the other people and just observe. Sure, you might think I’m prejudiced because she is my wife, but in my professional opinion, she does a super job! I really love watching a professional do her thing at the top of

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The Importance of No Cost Language Services

It is important for courts not to burden limited English proficient (LEP) parties by charging them for court interpreting services, an approach that is fraught with problems. Providing certified (and qualified when certification in a language is unavailable) interpreter assistance at no cost to the parties serves the interests of all involved. An LEP person

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When Good People Are Unethical: PROFESSIONALISM Part 2

Imagine this.  Instead of hiring a professional interpreter who is familiar with and cognizant of the code of ethics, an untrained bilingual person is hired to simply cover the assignment.   Without proper knowledge and training, the bilingual person serving as an “interpreter” will most likely unconsciously commit serious ethical violations while at the same

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