Interpreting

Three Traits Conference Interpreters Must Have

Conference interpreters must possess many traits, not the least of which is language knowledge.  Here are my top 3: Confidentiality Flexibility Quick thinking Let me share with you a recent experience that illustrate the three qualities mentioned on the outset of this article. It all started when one of our international clients requested us to […]

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When Good People Interpreting Are Unethical

Imagine this scenario.  Instead of hiring a professional interpreter, familiar and cognizant of the code of ethics, an untrained bilingual person is hired to simply cover the assignment, a warm body.  Without proper knowledge and training, the bilingual person who interprets most likely will unconsciously commit serious ethical violations, all the while believing she is

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Interpretation, a promising career choice

If you are bilingual, I’m sure you have had the emotional experience of helping someone needing to communicate. Not long ago, my youngest daughter excitedly approached me and shared, “Daddy, I did my first interpretation job!” My daughter was pulled out of class to interpret for a Spanish-speaking woman at the school reception area. She

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Wild West for Workers’ Compensation Interpreters

Workers’ compensation interpreters hired by insurance companies are typically subcontracted through a language agency. Language agencies then subcontract out to individual entrepreneurs who are responsible for their own continuing education and training. This unregulated process often results in a long list of common problems.   I have given much thought to the occasional conflicts that

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Eleven Skills Conference Interpreters Must Possess

Try this exercise for just a few minutes. Listen to a TED talk and try repeating everything the speaker says. This requires you to listen and talk at the same time.  It’s called shadowing. Please take a moment and click on the link to begin. [spacer height=”20px”] [spacer height=”20px”]

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Court Interpreter Role Playing

While recently visiting the court to watch my wife and partner Emily interpret, I stepped outside to retrieve something from the car and mentioned to one of the officers that Emily is my wife. The officer became so excited and was happy to meet me. [spacer height=”20px”]   She enthusiastically said to me, “I love

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Journey to Safety Excellence

The National Safety Council is a great resource for any company interested in protecting its most important asset:  employees.  They have a fantastic Infographic called Journey to Safety Excellence:  JSE-Infographic-Printable.   A lesson learned is that companies that participate in voluntary safety performance measurement programs demonstrate a 52% decrease in number of claims and an

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When Worlds Collide: Workers’ Compensation and Hospital Interpreters (a personal experience)

I was at the hospital ready to interpret for a very nervous patient. For almost an entire year, I provided interpreting services for him at doctors’ appointments, physical therapy and even for medical tests.   I was the assigned interpreter when the doctor first ordered tests and prescribed physical therapy. After a while, the doctor

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Grow Your Profits with Conference Interpreting

Have you hosted an event that required conference interpreting?  Have you yourself attended a conference where you benefitted from conference interpreting? What is conference interpreting? Why should you bother investing in this professional service?   Conference interpretation utilizes at least one team of two interpreters to render a message from one language (known as the source

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The Cost of Injuries in the Workforce among Limited English Proficient Employees

There are an estimated 53,000 workplace fatalities each year and 427,000 non-fatal workplace illnesses.  My purpose for this post is to make the case that investing in safety and language services can result in great value and savings in the long run.   How much does a work injury cost you? Nationwide, the average direct

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