Medical Interpreting

8 Indicators that Reveal if an Interpreter is Professional

There you are, sitting in a doctor’s office with a patient and his interpreter. Since you don’t speak the LEP patient’s language, how can you ensure that the interpreter is doing his job properly? On some level, you might not be able to tell for sure, but there are markers that will give you clues. 

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Agency Needs an Interpreter in 5 Minutes Across Town

An unfortunate reality is the last-minute rush job. It’s a fact of life, at times, unavoidable. It makes sense to prepare for such eventualities. I take pride in handling these matters efficiently for my great clients. These are the direct clients that are happy to pay what we are worth. They pay promptly and are

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Agency work (The nerve of those guys!)

Not long ago, one of our favorite case managers called me in desperation looking for a French-speaking interpreter. She had been using a well-known national agency, and for the third time, the French interpreter was not going to be at the appointment!  The case manager was angry and frustrated; she needed to ensure the proper

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Classified: Man Seeking a Superpower only women are known to have!

When I was a young man in my early twenties, I was in a car with a group of friends:  two married couples and my buddy Art. One husband drove and the two women sat in front. The other husband sat in the back with us immature single guys. All of a sudden, something extraordinary

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people, man, adult

When an Interpreter´s Ethics are Tested – Part II

My previous blog described a claimant desperately beseeching assistance. I remained strong and reminded myself of the code of ethics and why they are in place. Sometimes following the ethical course feels unethical or wrong; it is a thought-out, logical process that at times conflicts with our feeling of right and wrong. Case Number Two

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What I learned last year to make ATA54 work even better!

Last year ATA53 in San Diego was fantastic! I did learn a few things that I believe will make ATA54 in San Antonio even better. I will share with you the blog I published about that experience last year.  Then, I will share a few new thing I plan to do. I can never say

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people, man, adult

When an Interpreter’s Ethics are Tested

Lately I have had a couple of difficult cases that tested my ethical professionalism. Case number one. Mr. Gabriel Dominguez (obviously I changed the names or else I would be in trouble for confidentiality issues) had a serious injury on the job which required surgery and extensive therapy. A nurse case manager worked closely and

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Liar, Liar. What’s an interpreter to do?

Every once in a while, I find myself interpreting for someone I’m quite sure is packing a pretty good lie. There are the common lies among undocumented workers: the purchased ID, fake names, and Social Security number. When the patient is asked his name, he pauses to remember what it is. When asked for the

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Growing your Business through Tribe building.

In this blog I would like to talk about not just networking, but Tribe Building. When I first started my business, I joined the Chamber of Commerce and regularly participated in committees. This was very time consuming and was a waste of time and investment for me.

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An argument for professional interpreters – False Cognates

It is very common for me to be told “I don’t think that this claimant needs an interpreter. I believe he knows enough English to get by.” I also often hear, “Oh, we don’t need an interpreter because we have someone who knows quite a bit of Spanish.” Of course, as often is the case,

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