interpreter ethics

What Interpreters Can Learn from Hair Stylists

Have you ever noticed how an upscale hair salon operates? The career path of a stylist is both strategic and gradual. A new stylist usually begins as an apprentice—earning a modest salary and tips while learning from more experienced professionals. Over time, as their skills improve, they move onto the salon floor, often at the […]

What Interpreters Can Learn from Hair Stylists Read More »

Archway Safety Consulting & Language Services Achieves Minority Business Enterprise (MBE) Certification

Archway Safety Consulting & Language Services is an officially Certified Minority Business Enterprise (MBE) through the National Minority Supplier Development Council (NMSDC)! This prestigious certification recognizes our commitment to diversity, quality service, and business excellence in the language services industry. It also opens doors to new opportunities for collaboration and growth within both the public and private sectors.

Archway Safety Consulting & Language Services Achieves Minority Business Enterprise (MBE) Certification Read More »

One of my most difficult medical interpreter moments part 4

A worker suffered a rotator cuff injury. Rotator cuffs can be especially painful and often take a long time to heal. As a healthcare interpreter, I have seen patients who excessively protect their injury. The arm becomes stiff and cannot be raised. Typically, they must sedate him and manipulate the arm. In layperson terms, rip

One of my most difficult medical interpreter moments part 4 Read More »

Virtual Meetings and Events Define the 2020s

Two thousand twenty – the year of the virtual meeting! Whatever sectors had been resisting technology were suddenly thrust into it. Sometimes change is gradual; it can also be abrupt and forceful. When quarantine mandates occurred in March of 2020, all interpreting and consulting work came to a swift halt. We had no idea when

Virtual Meetings and Events Define the 2020s Read More »

woman swimming in the pool

Difficult Medical Interpreter Moments Part 3B (Turning Point)

On this occasion, the doctor entered the room and ask the patient if he was a citizen of these United States of America. In an appropriate and humble manner, the patient responded that although he was not a citizen of the United States, he was a permanent resident with the paperwork to prove it. The

Difficult Medical Interpreter Moments Part 3B (Turning Point) Read More »

One of my Most Difficult Medical Interpreter Moments Part 2

A flagger worker was hit by a car. He suffered a broken arm and leg. I was called in to interpret for this patient. Eventually, the doctor determined that surgery would be needed to install a metal brace to keep a leg bone in place. Surgery was scheduled at an outpatient surgery center which required

One of my Most Difficult Medical Interpreter Moments Part 2 Read More »

colleagues looking at documents

Should the interpreter help the patient fill out medical forms and history?

Often, it is expected that medical interpreters will help a patient complete medical questionnaires and patient history. Some interpreters have no problem doing such tasks; others view it as beyond the scope of their practice. Whether or not an interpreter helps a patient to fill out medical documents in history depends more on company policy

Should the interpreter help the patient fill out medical forms and history? Read More »

mistake, error, facepalm

Watch out for medical interpreting errors

A simple error by a medical interpreter could be catastrophic. If a doctor or a patient were to misunderstand the dialog, mistakes could be made in the decision-making process. This is another reason why I constantly advocate for the use of professional certified interpreters. It is very common for inexperienced interpreters to make mistakes by

Watch out for medical interpreting errors Read More »

patient care, white male, 3d model

Three modes of interpretation for medical interpreters

I have spoken about this in the past, but I believe this is worth considering once again. Healthcare interpreters need to be proficient and the three modes of interpretation. What are they and when are they needed? 1 Consecutive Interpreting By far the most common and preferred method of interpreting for medical interpreters is consecutive

Three modes of interpretation for medical interpreters Read More »

industry technology design pipe

Conduits of Communication? Part 4

As we have considered so far in this series of articles, a conduit of communication is simply a machine, a robot. Although I understand the purpose is to keep healthcare interpreters neutral and unbiased, people are not machines. People are complicated, and so are the roles of the professional interpreter. In addition to being professional

Conduits of Communication? Part 4 Read More »

Special Course

Request for Customized Course

Archway also bridges the gap in communication by offering a wide variety of interpreting and translation services.

Contact Us