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Virtual Court Proceedings: Friend or Foe?

In 1964, Title XI of the Civil Rights Act prohibited discrimination based on race, color, or national origin (limited English proficiency (LEP)). In 1990, the Americans with Disabilities Act was enacted. Their purpose is to ensure equal access by individuals who are protected by these laws. Agencies who receive federal funding must overcome the physical […]

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One of my most difficult medical interpreter moments.

There are moments that we never forget. These occasions often change our viewpoint and how we do things in the future. I thought it would be interesting to share just a few of those moments with you now. One day, I received a call from a nurse case manager who needed me at a hospital

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worried young businesswoman with suitcase hurrying on flight on urban background

Minority Business Delay

Every year, I meet with my co-owner Emily to review our past year and plan our next year. Two thousand twenty prime goal was to become an 8A certified minority business. We were making slow steady progress. I believe we would have reached that goal within the year. However, the coronavirus pandemic stunned our business.

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What are Interpreter Fees Really?

This week we feature a relevant guest post from our esteemed conference interpreter colleague, Tony Rosado. Dear Colleagues: The following post first appeared on the website of the International Association of Translators and Interpreters (IAPTI). I wrote it for members of the association, but I believe it is also relevant to this blog: There seems

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Tornado experience

On Saturday, April 25, 2020 a tornado struck my house at around 9:15 pm. With wind speeds of 115 miles per hour, our 15 trees, reaching over 90 feet were toppled. Only one tree remained standing. Several landed on my house, causing damaged roof trusses, interior wall, and ceiling damage.   When it began, I

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Why should a company invest in language classes?

Why should a company invest in language classes? Recently, I conducted Spanish language safety class with a group of workers.  I have been providing regular safety training with this company for a while now. The employees are eager to learn, and I have come to know many of them. There hasn’t been a lot of

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Conference Interpreting Solutions for Company Orientations

Company orientations are one of the most common types of employee training. It introduces employees to the company and shares its method of operation and its core values. This formally welcomes newly hired employees. Typically, this happens the first week on the job. This training usually applies to most or all company departments and roles.

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Six Action Items You Can Do to Limit Due Process Rights Violations in Court Part II

Last month we discussed three action items to minimize violations against your client’s due process rights.  To close 2018, here are the remaining action items that empower you to solve the issue.   As soon as a court date is scheduled, notify the clerk’s office what kind of certified court interpreter is needed (for common

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Great Interpreter vs. Good Interpreter

I have a few pet peeves to discuss. Sometimes I run into exceptional interpreters who have some terrible habits; I also run into good interpreters with great work ethic. Guess which one I prefer to work with? By far, I prefer to deal with the good interpreter with the great work ethic. Arriving late: Nothing

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Gratefulness = Contentment = Great Business

Over time, I have come to identify two types of people. The person who tends to dwell on negative things and the positive person. Negative people: Dwell on negative thoughts Tend to be critical of others Often suffer from depression Often make other people frustrated and depressed Positive People: Focus on the good side of

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