Medical interpretation

When Good People Are Unethical- Transparency (Interpreting)

1 Comment / Ethics, Interpreting, Medical Interpreting, Spanish Interpreting, Workers' Comp / Jeffrey Alfonso / November 19, 2016 / ethics, interpret, interpreter ethics, interpreter training, interpreting, language services, Medical interpretation, medical interpreter, workers comp., Workers compensation

Imagine this, instead of hiring a professional interpreter who is familiar and cognizant of the code of ethics, an untrained bilingual person is hired to simply cover the assignment. Without proper knowledge and training, the bilingual person serving as an “interpreter” will most likely unconsciously commit serious ethical violations while at the same time thinking […]

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Alfonso Interpreting now offers CPR and First Aid Training in Spanish and English!

1 Comment / CPR and First Aid, Medical Interpreting, Safety, Spanish Interpreting / Jeffrey Alfonso / October 29, 2016 / CPR, CPR Training, First Aid, language services, Medical interpretation, medical interpreter, Safety tips, Safety training

Why are we offering CPR and First Aid Training in Spanish and English? For the last ten years, Alfonso Interpreting has provided interpreters in a variety of settings, including workers’ compensation cases. It is gratifying to serve our community and contribute to the healing process of individuals devastated by workplace injuries. However, it can

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When Workers’ Compensation and Hospital Interpreters Collide (personal experience #3)

1 Comment / Ethics, Experience, Interpreting, Medical Interpreting / Jeffrey Alfonso / October 28, 2016 / Assuring accuracy for your peace of mind, ethics, Hospital Interpreter, interpreter ethics, Medical interpretation, medical interpreter, workers comp., Workers compensation

I arrived at the hospital, ready to interpret for a very nervous patient. For almost an entire year, I had provided interpretation for the patient at doctors’ appointments, physical therapy, and even for medical tests. I was there when the doctor first prescribed tests while sending him to physical therapy. I accompanied him for physical

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Hospital and Workers Comp Interpreters – Why have 2?

1 Comment / Medical Interpreting, Spanish Interpreting, Workers' Comp / Jeffrey Alfonso / September 20, 2016 / court interpreter, ethics, Hospital Interpreter, interpreter ethics, Medical interpretation, medical interpreter, workers comp., Workers compensation

It is common for workers’ compensation (WC) interpreters to be assigned to accompany a patient to all his medical visits. When they arrive at the doctor’s office, they discover that the doctor is affiliated with a hospital; therefore, a hospital interpreter is also provided. By policy, the hospital must have its interpreter present to

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When Good People Interpreting Are Unethical

1 Comment / Ethics, Interpreting, Medical Interpreting, Spanish Interpreting / Jeffrey Alfonso / August 19, 2016 / ethics, Hospital Interpreter, Legal Interpreting, Medical interpretation, medical interpreter, spanish, workers comp., Workers compensation, workers' comp

Imagine this scenario. Instead of hiring a professional interpreter, familiar and cognizant of the code of ethics, an untrained bilingual person is hired to simply cover the assignment, a warm body. Without proper knowledge and training, the bilingual person who interprets most likely will unconsciously commit serious ethical violations, all the while believing she is

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Interpretation, a promising career choice

1 Comment / Ethics, Interpreting, Interpreting for company meetings, Legal Interpreting, Medical Interpreting, Spanish Interpreting, Uncategorized / Jeffrey Alfonso / August 10, 2016 / Conference Interpreting, Hospital Interpreter, interpret, interpreter ethics, interpreter training, interpreter workshop, interpreters, Medical interpretation

If you are bilingual, I’m sure you have had the emotional experience of helping someone needing to communicate. Not long ago, my youngest daughter excitedly approached me and shared, “Daddy, I did my first interpretation job!” My daughter was pulled out of class to interpret for a Spanish-speaking woman at the school reception area. She

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Wild West for Workers’ Compensation Interpreters

1 Comment / Interpreting, Medical Interpreting, Spanish Interpreting, Workers' Comp / Jeffrey Alfonso / July 12, 2016 / interpreter ethics, interpreting, Medical interpretation, medical interpreter, workers comp., Workers compensation

Workers’ compensation interpreters hired by insurance companies are typically subcontracted through a language agency. Language agencies then subcontract out to individual entrepreneurs who are responsible for their own continuing education and training. This unregulated process often results in a long list of common problems. I have given much thought to the occasional conflicts that

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Hospital vs. Workers’ Compensation Interpreter?

1 Comment / Ethics, Experience, Medical Interpreting, Workers' Comp / Jeffrey Alfonso / May 21, 2016 / court interpreter, ethics, Hospital Interpreter, interpreter ethics, interpreting, Medical interpretation, medical interpreter, Workers compensation, workers' comp, Workers' comp. interpreter

Most people reading this title would probably be somewhat perplexed. Aren’t hospital and workers’ compensation interpreters both healthcare interpreters under the same code of ethics? The answer to that question is yes! If that is the case, then why would an opposing distinction be made between them? Shouldn’t there be a collaborative spirit among

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“You will come running back to us, you’ll see!”

Ethics, Experience, Interpreting, Medical Interpreting, Sales/Marketing, Spanish Interpreting, Uncategorized / Jeffrey Alfonso / October 18, 2014 / Business ethics, interpreter ethics, interpreting, Medical interpretation, Workers compensation

Those were the words uttered to me by a representative of one of the largest national interpretation agencies about five years ago. What led to those words, and did they become reality? A determination of who I am and what I shall become.

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Seeking Answers to my Workers’ Comp Insurance Company Frustrations

Business, Communication, Ethics, Experience, Interpreting, Medical Interpreting / Jeffrey Alfonso / July 27, 2014 / Business, Business ethics, ethics, interpreter ethics, interpreting, Medical interpretation, Workers compensation

In the workers’ compensation industry, large insurance companies tend to have a policy to hire only national interpreting agencies. These agencies typically contract out to the cheapest unqualified bilingual labor they can find. The agencies do this so that they can reduce expenses and increase profit. The result is an industry rife with untrained, unskilled

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When Good People Are Unethical- Transparency (Interpreting)

Alfonso Interpreting now offers CPR and First Aid Training in Spanish and English!

When Workers’ Compensation and Hospital Interpreters Collide (personal experience #3)

Hospital and Workers Comp Interpreters – Why have 2?

When Good People Interpreting Are Unethical

Interpretation, a promising career choice

Wild West for Workers’ Compensation Interpreters

Hospital vs. Workers’ Compensation Interpreter?

“You will come running back to us, you’ll see!”

Seeking Answers to my Workers’ Comp Insurance Company Frustrations

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