Workers compensation

Agency work (The nerve of those guys!)

Not long ago, one of our favorite case managers called me in desperation looking for a French-speaking interpreter. She had been using a well-known national agency, and for the third time, the French interpreter was not going to be at the appointment!  The case manager was angry and frustrated; she needed to ensure the proper […]

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people, man, adult

When an Interpreter´s Ethics are Tested – Part II

My previous blog described a claimant desperately beseeching assistance. I remained strong and reminded myself of the code of ethics and why they are in place. Sometimes following the ethical course feels unethical or wrong; it is a thought-out, logical process that at times conflicts with our feeling of right and wrong. Case Number Two

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potatoes

Who’s Your Potato?

A while back, I attended a seminar and walked by one of the many booths promoting their services. Setting up a booth exhibit is not a cheap endeavor. First, you have to rent the exhibit space. A sign is provided along with a curtain and table, but something has to be done to attract possible

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people, man, adult

When an Interpreter’s Ethics are Tested

Lately I have had a couple of difficult cases that tested my ethical professionalism. Case number one. Mr. Gabriel Dominguez (obviously I changed the names or else I would be in trouble for confidentiality issues) had a serious injury on the job which required surgery and extensive therapy. A nurse case manager worked closely and

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Liar, Liar. What’s an interpreter to do?

Every once in a while, I find myself interpreting for someone I’m quite sure is packing a pretty good lie. There are the common lies among undocumented workers: the purchased ID, fake names, and Social Security number. When the patient is asked his name, he pauses to remember what it is. When asked for the

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Growing your Business through Tribe building.

In this blog I would like to talk about not just networking, but Tribe Building. When I first started my business, I joined the Chamber of Commerce and regularly participated in committees. This was very time consuming and was a waste of time and investment for me.

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An argument for professional interpreters – False Cognates

It is very common for me to be told “I don’t think that this claimant needs an interpreter. I believe he knows enough English to get by.” I also often hear, “Oh, we don’t need an interpreter because we have someone who knows quite a bit of Spanish.” Of course, as often is the case,

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Managing Stress through Exercise

A while back, I read an article critical of interpreters working in pairs at court. They viewed it as a waste and misuse of tax money to have two interpreters sitting together getting paid to take turns. It was obvious to me that the monolingual writer of the article had absolutely no idea how hard

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Seven Stress-Relieving Benefits Of Journaling

Entrepreneurs like myself tend to be very stressed. There are several reasons why I went into business for myself. First, I took advantage of the opportunity when I perceived it. Second, I love working as an interpreter. Third, I have lost patience working in an incompetent environment. Now I make my own decisions and live

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Five steps to planning a great sales/marketing strategy for 2013 (first three)

Although it might seem time consuming, planning ahead for the year will turn out to be an efficient use of your time and effort. These steps assume that you already have a business plan. If you are in business and don’t have a business plan, I strongly suggest you prepare one and then review and

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