December 2018

How My Certified Court Colleagues May Be Sabotaging Themselves

In the past, we had an attorney angrily complain about our independent certified court interpreter. She was furious because the certified interpreter continually paused and reminded her to speak directly to the deponent. The attorney kept forgetting; she kept speaking to the interpreter. After a while, the attorney became frustrated with his constant reminders. She […]

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Safety Pre-Planning

A while back I stood before a Hispanic work crew in the early morning before the start of the work shift. I was doing a 15-minute tool box talk on the dangers of crystalline silica. I stressed the importance of wet cutting especially since the new stricter laws are in effect. After the talk, I

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What time is on Time?

Arriving on time is a very big deal! As much as we try to stand out for our as quality, ethical and knowledgeable professionals, some insurance companies will still see our service as a commodity. Some are more likely to use our service because of our reputation for dependable, on-time service. In fact, recently a

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Things many Medical interpreters do that are not in the job description

Often, I hear complaints about good interpreters because they rigidly stick to their job description. This blog might get me in trouble with some of my colleagues, but I think it is worth a discussion. Completing medical forms There have been times that I have been told that a certain interpreter refused to help fill

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