Jeffrey Alfonso

How My Certified Court Colleagues May Be Sabotaging Themselves

In the past, we had an attorney angrily complain about our independent certified court interpreter. She was furious because the certified interpreter continually paused and reminded her to speak directly to the deponent. The attorney kept forgetting; she kept speaking to the interpreter. After a while, the attorney became frustrated with his constant reminders. She […]

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Safety Pre-Planning

A while back I stood before a Hispanic work crew in the early morning before the start of the work shift. I was doing a 15-minute tool box talk on the dangers of crystalline silica. I stressed the importance of wet cutting especially since the new stricter laws are in effect. After the talk, I

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What time is on Time?

Arriving on time is a very big deal! As much as we try to stand out for our as quality, ethical and knowledgeable professionals, some insurance companies will still see our service as a commodity. Some are more likely to use our service because of our reputation for dependable, on-time service. In fact, recently a

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Things many Medical interpreters do that are not in the job description

Often, I hear complaints about good interpreters because they rigidly stick to their job description. This blog might get me in trouble with some of my colleagues, but I think it is worth a discussion. Completing medical forms There have been times that I have been told that a certain interpreter refused to help fill

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Safety- Following Up

A company was having problems with a Hispanic crew. They were a very good crew with the reputation for working fast and doing quality work. There were a couple of issues however. They sometimes cut corners and didn’t follow safety protocols. Depending on the project and standards of the General Contractor this could sometimes be

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Great Interpreter vs. Good Interpreter

I have a few pet peeves to discuss. Sometimes I run into exceptional interpreters who have some terrible habits; I also run into good interpreters with great work ethic. Guess which one I prefer to work with? By far, I prefer to deal with the good interpreter with the great work ethic. Arriving late: Nothing

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Gratefulness = Contentment = Great Business

Over time, I have come to identify two types of people. The person who tends to dwell on negative things and the positive person. Negative people: Dwell on negative thoughts Tend to be critical of others Often suffer from depression Often make other people frustrated and depressed Positive People: Focus on the good side of

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Setting High Expectations in Safety

When I think of setting high expectations, two South Carolina companies come to mind:  BMW and Greenville Health System (GHS). I have heard stories of crews sent home from BMW for failing to follow proper safety protocol. At GHS, if you are found not wearing your hard hat for instance, you will be sent home.

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Training & Experience (Medical Interpreting)

To become a certified healthcare interpreter in the USA, a person must first take interpreting courses. I attended an 80-hour course at Greenville Tech. I believe that only 40 hours are required to get certified. I can say however, that that 80-hour course was very basic and the minimum foundation for this profession.   One

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The Power of Garlic! -Conference Interpreting-

Yes, garlic is a very powerful substance that gives me super powers! Let me describe the first time I discovered this awesome power. I was living in Brooklyn, New York having to make the daily commute to Manhattan. One day, I was running late, and I ran into my favorite deli for a toasted garlic

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