I was at the hospital ready to interpret for a very nervous patient. For almost an entire year, I provided interpreting services for him at doctors’ appointments, physical therapy and even for medical tests. I was the assigned interpreter when the doctor first ordered tests and prescribed physical therapy. After a while, the doctor […]
Recently, a Spanish-speaking friend of mine with limited English proficiency asked me to accompany him to court for a hearing. Don’t worry, I didn’t interpret. No ethical principles were broken. I was there simply to provide moral support to my friend. As it turned out, my wife Emily, a South Carolina certified court interpreter,
When a Court Interpreter Must Disclose a Potential Conflict of Interest Read More »
There are an estimated 53,000 workplace fatalities each year and 427,000 non-fatal workplace illnesses. My purpose for this post is to make the case that investing in safety and language services can result in great value and savings in the long run. How much does a work injury cost you? Nationwide, the average direct
The Cost of Injuries in the Workforce among Limited English Proficient Employees Read More »
Most people reading this title would probably be somewhat perplexed. Aren’t hospital and workers’ compensation interpreters both healthcare interpreters under the same code of ethics? The answer to that question is yes! If that is the case, then why would an opposing distinction be made between them? Shouldn’t there be a collaborative spirit among
Hospital vs. Workers’ Compensation Interpreter? Read More »
As a business owner responsible to grow my business and gain new clients, I spend a lot of time discovering my potential clients needs and concerns. After many years of conversations with adjusters, below are the top five Frustrations expressed about interpreters. Miscommunications and lawsuits. Often, miscommunication directly leads the claimant to seek legal advice.
5 Frustrating Issues Workers’ Comp. Adjusters have with Interpreters Read More »
My wife and I have heard some diabolical nicknames when referring to certain agencies. Some people I talk to would agree, while others defend them. I personally tend to view both sides and fall in a different place. Evil Enemy Perspective
Are Agencies the Evil Enemy? Read More »
A few weeks ago, I posted an emotional response to media reports about TransPerfect, a very large company damaging the reputation of our industry. It is also a member of ATA, an association dedicated to upholding ethical standards. My suggested solution was to remove corporate members, thereby leaving ATA to solely represent interpreters and translators.
Conflicting Loyalties Follow Up Read More »
http:// This is Part II of my list of Ferengi Rules of Acquisition for our profession. In the fictional universe of Star Trek, there exists a profit-driven entrepreneurial race! They are the Ferengi. You can read more about them at Star Trek and in my Part I post. Some colleagues would classify some language service
Ten More Ferengi Rules of Acquisition for Language Freelancers Read More »
I have heard the following statement many times: “ATA has conflicting loyalties! It is a conflict of interest to have an association represent both interpreters/translators and agencies. I cannot warn others or complain about an agency’s bad practices on a forum because it is against the rules since agencies are also members.”
Does ATA have Conflicting Loyalties? Read More »
I have observed this scene countless times on social media and association conferences. A newbie colleague poses the question, “I don’t want to do our industry a disservice and charge too little. I was wondering, how much do you charge?” The response, “Oh no, no, we should not talk about prices!” Judging the excited, panicked
What Is So Bad about Discussing Fees? Read More »
Phone : (864) 271-2954
Email : office@ArchwaySL.com
Address : P.O. Box 27309 Greenville, SC 29616
Archway also bridges the gap in communication by offering a wide variety of interpreting and translation services.
Archway also bridges the gap in communication by offering a wide variety of interpreting and translation services.
