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As a business owner responsible to grow my business and gain new clients, I spend a lot of time discovering my potential clients needs and concerns. After many years of conversations with adjusters, below are the top five Frustrations expressed about interpreters. Miscommunications and lawsuits. Often, miscommunication directly leads the claimant to seek legal advice. […]

A few weeks ago, I posted an emotional response to media reports about TransPerfect, a very large company damaging the reputation of our industry. It is also a member of ATA, an association dedicated to upholding ethical standards. My suggested solution was to remove corporate members, thereby leaving ATA to solely represent interpreters and translators.

http:// This is Part II of my list of Ferengi Rules of Acquisition for our profession. In the fictional universe of Star Trek, there exists a profit-driven entrepreneurial race! They are the Ferengi. You can read more about them at Star Trek and in my Part I post. Some colleagues would classify some language service