medical interpreter

Conference or Liaison Interpreter: What’s the difference?

Finding an Interpreter is similar to finding a doctor or lawyer. Imagine walking up to someone and telling them, “I need a lawyer!” Most likely the response would be another question such as “What kind of lawyer? If you were to reply, “No I need a lawyer, any lawyer,” there would be a problem. Why? […]

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When Good People Are Unethical- Transparency (Interpreting)

Imagine this, instead of hiring a professional interpreter who is familiar and cognizant of the code of ethics, an untrained bilingual person is hired to simply cover the assignment.  Without proper knowledge and training, the bilingual person serving as an “interpreter” will most likely unconsciously commit serious ethical violations while at the same time thinking

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Alfonso Interpreting now offers CPR and First Aid Training in Spanish and English!

Why are we offering CPR and First Aid Training in Spanish and English?   For the last ten years, Alfonso Interpreting has provided interpreters in a variety of settings, including workers’ compensation cases. It is gratifying to serve our community and contribute to the healing process of individuals devastated by workplace injuries. However, it can

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When Workers’ Compensation and Hospital Interpreters Collide (personal experience #3)

I arrived at the hospital, ready to interpret for a very nervous patient. For almost an entire year, I had provided interpretation for the patient at doctors’ appointments, physical therapy, and even for medical tests.  I was there when the doctor first prescribed tests while sending him to physical therapy. I accompanied him for physical

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Hospital and Workers Comp Interpreters – Why have 2?

It is common for workers’ compensation (WC) interpreters to be assigned to accompany a patient to all his medical visits. When they arrive at the doctor’s office, they discover that the doctor is affiliated with a hospital; therefore, a hospital interpreter is also provided.   By policy, the hospital must have its interpreter present to

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When Good People Interpreting Are Unethical

Imagine this scenario.  Instead of hiring a professional interpreter, familiar and cognizant of the code of ethics, an untrained bilingual person is hired to simply cover the assignment, a warm body.  Without proper knowledge and training, the bilingual person who interprets most likely will unconsciously commit serious ethical violations, all the while believing she is

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Wild West for Workers’ Compensation Interpreters

Workers’ compensation interpreters hired by insurance companies are typically subcontracted through a language agency. Language agencies then subcontract out to individual entrepreneurs who are responsible for their own continuing education and training. This unregulated process often results in a long list of common problems.   I have given much thought to the occasional conflicts that

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When Worlds Collide: Workers’ Compensation and Hospital Interpreters (a personal experience)

I was at the hospital ready to interpret for a very nervous patient. For almost an entire year, I provided interpreting services for him at doctors’ appointments, physical therapy and even for medical tests.   I was the assigned interpreter when the doctor first ordered tests and prescribed physical therapy. After a while, the doctor

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Hospital vs. Workers’ Compensation Interpreter?

Most people reading this title would probably be somewhat perplexed. Aren’t hospital and workers’ compensation interpreters both healthcare interpreters under the same code of ethics? The answer to that question is yes!   If that is the case, then why would an opposing distinction be made between them? Shouldn’t there be a collaborative spirit among

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Are Agencies the Evil Enemy?

My wife and I have heard some diabolical nicknames when referring to certain agencies. Some people I talk to would agree, while others defend them. I personally tend to view both sides and fall in a different place. Evil Enemy Perspective

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