spanish

Assault and Butchery (linguistic interference)

I would imagine that a native Japanese speaker may cringe upon conversing with a Japanese-American.  Portuguese nationals may be appalled by Brazilian Portuguese.  There has been much jesting on the part of Britons that Americans have corrupted English. Have you ever heard of linguistic (or language) interference?  Honestly, I never heard the term until July […]

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frustrated black man talking to female psychologist or friend

How do empathetic beings stay unbiased?

I’ll never forget the day I was sitting down with my fiancée and her bridesmaids watching a tragic movie. At the end of the movie, during a heart-wrenching scene, I began to feel the emotion welling up inside. I was about to cry, so instead I burst out in laughter. Needless to say, none of

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Adventures in interpreting II

Here we go again. It was 9:00 p.m., almost bedtime.  I was winding down talking with my daughter about her homework when the phone rang.  Emily runs in the room with the ringing phone saying, “You deal with it!” “Hello,” I answered.  “Mr. Alfonso, it’s me the guy that asked you to run across town

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ATA 53rd annual conference first time experience part 1. The Social experience

I can never say enough about the importance of making connections. Some connections might result in work, but for me, it is more about getting to know people who inspire me to continue growing in excellence. I felt honored and humbled to share with some of the greatest interpreters and translators in the world! What

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Bad News! The nurse case manager.

Just like doctors, nurses have a code of ethics. They are advocates for the patient. Their goal is to help the patient recover. Case managers work for the insurance company. They are somewhat like mediators for the insurance company. They coordinate all the services the patient will need, a vital service for recovery. They help

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Bad News from doctors

As mentioned in a previous post, lately I have had to interpret bad news to patients. It is one of those necessary responsibilities interpreters have to perform. For this post, I would like to talk about when the doctor has to give bad news. I have had many conversations with different doctors, some of whom

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Confirming Calls

Some of our clients will send us an e-mail with the name of the claimant and his contact info and saying “please take care of it.” I know what that means. It means that our company needs to contact the patient and get whatever information that is lacking in order to bill the case. It

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A thumb is not a toe! II

The telephonic interpretation described in the previous blog was a big mess! Some very basic Spanish was interpreted incorrectly. A thumb is not a toe! Let me clarify.  I strongly believe that telephonic interpreting is very important. In fact, under certain circumstances, it might be the only way to provide a badly needed interpreter.  No

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A thumb is not a toe!

Recently I was assigned to interpret for a patient at a hospital for pre-surgery.  When the patient entered the room, the nurse explained to me that hospital policy required her to use the hospital’s interpreter. She explained that I could stay and listen. The nurse pulled out a telephone, placed it on speakerphone, and dialed

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Why are workers’ comp interpreters hated? Part III

As previously mentioned, there are serious problems in the industry. The larger the agency, the more difficult it is to maintain quality control.  Due to these problems, there is real danger for trouble to brew.

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