workers’ comp

My bad note taking experience

Healthcare interpreters are encouraged to become proficient at note taking. I have found note taking especially useful when I must remember dates and numbers. For this reason, I have been studying on how to take better and faster notes. I plan to even take a class on the subject at some point soon. I have […]

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The Problem with Using a bilingual Police Officer Instead of a Professional Interpreter

It’s understandable that the police department wishes to spend taxpayer dollars in a responsible way. Certified and quality professional interpreters are not cheap. Some departments might think it wise to utilize their bilingual officers to conduct interviews or interrogations. However, there are powerful arguments for using a professional court interpreter, especially if she is certified.

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Armando’s fall from a scaffold

The story is true, but the name is changed.   Armando had been working on a scaffold about 20 feet high. The scaffold was not attached to the building, and it was erected near a garage entrance. A speeding forklift shot out of the garage and sideswiped the scaffold. The hit caused the scaffold to

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2 Reasons for Appeal Regarding Interpretation

  Nobody really wants to return. Prosecutors seek a guilty verdict that sticks; defenders seek the best outcome possible for their clients. Victims don’t want to re-live the experience; they want to heal and move forward. This is also the case for defendants. When it comes to people with limited or lacking English proficiency, there

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How do I schedule an interpreter because every SC county is different?

South Carolina has a unified court system.  However, many attorneys have asked us this question because South Carolina doesn’t seem to have a uniform standard system for scheduling interpreters.  For this reason, we would suggest always starting at the top. Court Administration:  This office was established in 1973 to assist the Chief Justice (currently Donald

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Alfonso Interpreting Partners with Peak Safety Performance

Peak Safety Performance is a leading full-service safety consulting company in South Carolina. Its mission is to build a high-performance contractor safety culture in the South Carolina Upstate. Alfonso Interpreting has a special focus in providing Spanish-language safety training. Jeff Alfonso is an authorized OSHA® construction and industry outreach trainer and is fluent in both

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When Good People Interpreting Are Unethical

Imagine this scenario.  Instead of hiring a professional interpreter, familiar and cognizant of the code of ethics, an untrained bilingual person is hired to simply cover the assignment, a warm body.  Without proper knowledge and training, the bilingual person who interprets most likely will unconsciously commit serious ethical violations, all the while believing she is

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Hospital vs. Workers’ Compensation Interpreter?

Most people reading this title would probably be somewhat perplexed. Aren’t hospital and workers’ compensation interpreters both healthcare interpreters under the same code of ethics? The answer to that question is yes!   If that is the case, then why would an opposing distinction be made between them? Shouldn’t there be a collaborative spirit among

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How Case Managers Can Work with Interpreters, Part I

Over the years, I have worked with many insurance company and independent case managers. Case managers coordinate medical care for patients that include doctors’ appointments, exams, therapy, surgery, blood tests, transportation, and interpreters. Whatever a patient might need for medical treatment, the case manager takes care of it. Money is a different issue; if a

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