I’ll never forget the day I was sitting down with my fiancée and her bridesmaids watching a tragic movie. At the end of the movie, during a heart-wrenching scene, I began to feel the emotion welling up inside. I was about to cry, so instead I burst out in laughter. Needless to say, none of […]
How do empathetic beings stay unbiased? Read More »
My partner Emily seemed to be very annoyed with a potential translation client. For the life of me, I don’t understand why. You see, the potential client called and explained that she needed translation on a couple of very simple documents, less than a page each. She wanted to know the price, even telling us
Wanting a Quote Before Seeing the Documents Read More »
Ask any old-timer averse to social media and technology how they develop new clients. They will all tell you the old-fashioned way: building relationships, networking in real life, with real people. ( Now with the corona virus this method has been impossible for many) Today technology has afforded us so many ways to connect with
Social media versus real life Read More »
Imagine having the great responsibility for providing care to an injured worker. He isn’t just an injured worker, though. He is also a son, a loving husband, and a father or uncle that has always provided for his family. He is a good man, a hard worker, loyal and generally kind. He was an active
Bad News! The Adjuster Read More »
When you think of an interpreter, most people think of someone that facilitates communication. Although that is true, it is important to understand what interpreters should and should not do. Imagine this scenario. A highly educated doctor is asking a series of questions to his patient that speaks little to no English. The doctor uses
Resisting the Urge to Help Read More »
Just like doctors, nurses have a code of ethics. They are advocates for the patient. Their goal is to help the patient recover. Case managers work for the insurance company. They are somewhat like mediators for the insurance company. They coordinate all the services the patient will need, a vital service for recovery. They help
Bad News! The nurse case manager. Read More »
As mentioned in a previous post, lately I have had to interpret bad news to patients. It is one of those necessary responsibilities interpreters have to perform. For this post, I would like to talk about when the doctor has to give bad news. I have had many conversations with different doctors, some of whom
Bad News from doctors Read More »
Some of our clients will send us an e-mail with the name of the claimant and his contact info and saying “please take care of it.” I know what that means. It means that our company needs to contact the patient and get whatever information that is lacking in order to bill the case. It
Recently someone knocked at my door. He wanted to ask me questions about my business. What is the demand like? How much do we charge? Do we have insurance and how much does it cost? How much do we pay other interpreters? It got me thinking about when I first started as an entrepreneur. I
How much should you charge for your services? Read More »
One of the more difficult challenges for entrepreneurial interpreters is the telephone. We depend on that very important piece of equipment to get work. Every missed call might represent a missed job. Many agencies that contract interpreters are known for repeatedly calling to confirm appointments. For this reason, some interpreters have been seen talking on
Phone : (864) 271-2954
Email : office@ArchwaySL.com
Address : P.O. Box 27309 Greenville, SC 29616
Archway also bridges the gap in communication by offering a wide variety of interpreting and translation services.
Archway also bridges the gap in communication by offering a wide variety of interpreting and translation services.
